Terms of service

OVERVIEW

Welcome to NeckFixPro!
The terms “we”, “us”, and “our” refer to NeckFixPro. NeckFixPro operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”).
NeckFixPro is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein (the “Terms”), describe your rights and responsibilities when using the Services.

By accessing or using our website, you agree to these Terms of Service and our Privacy Policy.
If you do not agree, you should not use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you confirm you are at least the age of majority in your state or country of residence, and you grant permission for any minor dependents to use the Services via your devices.

You may be required to provide certain information such as email, billing details, payment details, and shipping information. You agree that the information you provide is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account details and for any activity under your account. You may not transfer or assign your account to anyone else.

SECTION 2 – OUR PRODUCTS

We make every effort to display our products accurately. However, colors and appearance may vary depending on your device display and settings.

We do not guarantee that products will meet your expectations or appear exactly as shown.

We reserve the right to modify product descriptions, discontinue products, or limit product quantities at any time.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase.
NeckFixPro may accept or decline your order at its discretion.

Your order is only accepted once payment is processed and you receive confirmation.

Orders may not be canceled after acceptance unless we approve it.

All purchases are subject to our Refund Policy.

You confirm that your purchases are for personal use and not for resale or export.

SECTION 4 – PRICES AND BILLING

Prices may change without notice.
The price at checkout is the final price for your order.

Prices do not include taxes, duties, customs fees, or shipping unless stated.

You agree to provide accurate billing and payment details and authorize charges to your payment method.

SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates only and are not guaranteed.
NeckFixPro is not responsible for courier delays, customs delays, or events outside our control.

Once the product is handed to the carrier, risk of loss transfers to the customer.

SECTION 6 – INTELLECTUAL PROPERTY

All trademarks, brands, text, graphics, product photos, videos, and designs on the Services are owned by NeckFixPro or licensors and protected by international intellectual property laws.

You may not copy, distribute, reproduce, or exploit any part of the Services without written permission.

All rights not expressly granted are reserved.

SECTION 7 – OPTIONAL TOOLS

We may offer access to third-party tools. These are provided “as is” without warranty.
Your use of such tools is at your own risk.

SECTION 8 – THIRD-PARTY LINKS

Our Services may include links to third-party sites.

We are not responsible for the content, accuracy, or practices of third-party websites.
Use of third-party sites is at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Do not remove this section — required by Shopify.

NeckFixPro is powered by Shopify. However, all sales made through the Store are solely between you and NeckFixPro. Shopify is not responsible for any issues arising from your purchases.

You release Shopify from any claims related to transactions with NeckFixPro.

SECTION 10 – PRIVACY POLICY

All personal information collected through the Services is handled according to our Privacy Policy and Shopify’s Privacy Policy.

By using our Services, you consent to the processing of your data as described in both policies.

SECTION 11 – FEEDBACK

If you submit feedback, reviews, suggestions, or ideas (“Feedback”), you grant NeckFixPro a perpetual, royalty-free, worldwide license to use, modify, and publish that content.

You confirm that you own the rights to all Feedback submitted.

We may remove Feedback that violates the law or these Terms.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

Information on the site may occasionally contain errors or omissions related to pricing, descriptions, availability, or shipping.

We reserve the right to correct errors at any time without prior notice.

SECTION 13 – PROHIBITED USES

You may not use the Services:

For unlawful purposes

To violate laws or regulations

To infringe intellectual property

To harass or harm others

To submit false information

To upload viruses or malicious code

To spam or scrape data

To interfere with security features

We may suspend or terminate your account if you violate these rules.

SECTION 14 – TERMINATION

We may terminate your access at any time without notice.
Certain sections of these Terms survive termination.

SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and all products are provided “as is” and “as available” without warranties of any kind.
Your use of the Services is at your own risk.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent allowed by law:

NeckFixPro is not liable for indirect, incidental, punitive, or consequential damages including loss of revenue, loss of data, or replacement costs arising from your use of the Services or products.

SECTION 17 – INDEMNIFICATION

You agree to indemnify NeckFixPro and Shopify from claims arising from:

Your breach of these Terms

Your violation of any law or third-party rights

Your use of the Services

SECTION 18 – SEVERABILITY

If any part of these Terms is deemed unenforceable, the remaining provisions remain valid.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

Failure to enforce a right does not constitute a waiver.
These Terms constitute the entire agreement between you and NeckFixPro.

SECTION 20 – ASSIGNMENT

You may not assign your rights without our consent.
We may assign these Terms without notice.

SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of the jurisdiction where NeckFixPro is headquartered.
You agree to submit to such courts.

SECTION 22 – HEADINGS

Headings are for convenience only.

SECTION 23 – CHANGES TO TERMS OF SERVICE

We may update these Terms at any time.
It is your responsibility to check for updates.
Continued use of the Services constitutes acceptance.

SECTION 24 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to:
📧 contact@neckfixpro.com

Business Details:
NeckFixPro
📧 contact@neckfixpro.com

📍 [INSERT BUSINESS ADDRESS]
📞 [INSERT BUSINESS PHONE NUMBER]
🏷️ [INSERT BUSINESS REGISTRATION NUMBER]
💼 [INSERT VAT NUMBER]